Modern Etiquette

This Morning I was browsing the net for sources since my job demands it. Something caught my attention regarding Modern Etiquette and how to reform to a rude world. Hmmm, quite interesting isn’t it? I guess every body experienced crab mentality or just plainly someone hated you out of no reason. Well Rudeness is epidemic all over today. And I'm not even talking about cyber-rudeness.
People steal each other's cabs. Telephone receptionists are nasty. Sales clerks act like they're doing you a favor when you buy something. Waiters exhibit an attitude. Vicious gossip sells newspapers. Decency is considered boring.
Look outside and you'll see litter everywhere except in trash cans. (How True!) Sit down in a restaurant and you'll find gum is underneath every table. Go into an office and you'll see bosses who don't treat their teams like human beings.
The list could go on forever. I know because I pay a lot of attention to these things. And all of it begs a question.
Hasn't anyone noticed that if we want to change anybody else, we first must change ourselves?
Books can be written. Speeches can be made. But I ask you: Who ever learned to ride a bicycle by reading a book?
The point is that any significant, lasting change must come from within, not from without. I can rattle off information about etiquette skills, but they ring hollow if we don't honor some very basic principles for success. 1. Every living thing deserves respect. You wouldn’t like it if somebody stabs you at your back or throw stones at you so better yet do not do onto others as you would want do onto you. If you don’t have anything nice to say to a person, just don’t say anything at all.
2. A person's wealth really is determined by the quality and integrity of his relationships. Our relationships are the most important and significant components of our lives. If, in fact, our relationships with our Higher Power, our self, our spouse, our family and friends, and finally, our career - in that order - are healthy, then the material trappings believed by most of us to be "wealth" will more likely become ours. Think about it. What are the qualities and actions that really help in attaining success and sustaining it throughout a business career?
3. Our relationships are smoother and more satisfying when we understand and use the basic etiquette skills that make sense for our individual lifestyles.
4. Manners and etiquette is not the same thing. Manners have to do with our basic attitude and approach to life and the people in it. Kindness is the essence of good manners. Etiquette, on the other hand, is a set of rules that govern our relationships in various situations. Etiquette is different from country to country, city to city, company to company. For example, in the United States the handshake is an essential part of greeting. In Japan, however, a bow takes the place of a handshake. Is one better than the other? Certainly not.
5. Honesty and a sense of humor about oneself are essential to a successful, prosperous life.
I have no interest in putting myself out of business with this writing. On the contrary. All of those unspoken prejudices about behavior and etiquette are as pronounced in today's business arena as they ever were. But people who do business successfully realize that the essence of productive business relationships is the people in them.
Try this out for yourself with this simple test the next time you have the pleasure of that harassed, apparently surly waiter or waitress:
Instead of sounding irritated, try saying in a polite and sympathetic tone: "You really have your hands full, but the next time you come by, may I please have some more coffee?"
You will get your coffee with a smile -- I promise.
I am not saying all of this to get my hands cleaned, just want to share a little thought I learned today. :)
Have a good day!